Dispute Resolution

Should there be a dispute between CoreSpeed and the customer, CoreSpeed will try to resolve the dispute as quickly and effectively as possible. In the event that a dispute cannot be resolved, an independent adjudicator is used.

We are registered with Otelo, the independent telecommunications ombudsmen, who provide independent adjudication of any unresolved disputes that may arise between CoreSpeed and our customer. The contact details for Otelo are listed below:

Telephone: 0330 440 1614.

Web: www.ombudsman-services.org